All Systems Operational
Web Operational
90 days ago
100.0 % uptime
Today
Mace Portal ? Operational
90 days ago
100.0 % uptime
Today
Mace API Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Document Importer ? Operational
90 days ago
100.0 % uptime
Today
Bulk Loan Updater ? Operational
90 days ago
100.0 % uptime
Today
Event Notifications Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Task Automation Operational
90 days ago
100.0 % uptime
Today
Velocify Integrator Operational
90 days ago
100.0 % uptime
Today
Blend Operational
90 days ago
99.84 % uptime
Today
Integration Operational
90 days ago
99.84 % uptime
Today
Experian Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Velocify Import Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 31, 2020

No incidents reported today.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020
Postmortem - Read details
Mar 19, 14:52 MDT
Resolved - We have identified the root cause and resolved the issue. We will monitor this integration closely throughout the night and tomorrow. An incident post-mortem will be completed within 24 hours.
Mar 18, 23:33 MDT
Update - All loan applications that originated in Blend have been synced to Encompass at this time. We are processing new applications as they come in, no queue of applications to process at this time. Disclosures (sending to Blend) and Encompass changes pushed to Blend are also caught up and processing in near real-time. eConsent, signed disclosures (sent to Encompass) and documents (synced to Encompass) still have a queue are not near-real-time yet. We are monitoring the queue and will provide additional updates as the queue is processed.
Mar 18, 19:51 MDT
Update - During the time since the last update, we processed a significant amount of the events. We are continuing to monitor and process the backlog of events.
Mar 18, 15:50 MDT
Monitoring - The integration is operating now and we are starting to process the queue of tasks and events. You will start to see disclosures being sent to Blend, eConsent syncing, loan applications being imported over the next 30-60 minutes. We have roughly 20,000 events to catch up on from Blend. No data was lost and this doesn't require our customers to do any additional work, just be patient. We will provide additional updates as we catch up.
Mar 18, 13:35 MDT
Update - We are continuing to work on a fix for this issue.
Mar 18, 12:52 MDT
Identified - We have identified the issue and are working towards a resolution.
Mar 18, 12:18 MDT
Resolved - This incident has been resolved.
Mar 18, 11:07 MDT
Identified - The issue has been identified and a fix is being implemented.
Mar 18, 10:00 MDT
Mar 17, 2020

No incidents reported.